This is a regular email bulletin aimed at keeping you up-to-date with how Uttlesford District Council and the district is responding to the coronavirus (Covid-19) pandemic.
You can find details of changes to council services on our website – see www.uttlesford.gov.uk/coronavirus or click on the link below. On this page you’ll also find links to other trusted sources and guidance.
►Get council service updates
Help for residents and businesses
► Uttlesford Community Response helpline – we have set up a community helpline to direct you to services that can help during the coronavirus pandemic
► Council Tax and benefits – helpful information that may help you to claim support for paying your council tax or rent
► Guidance for businesses and employers – a wide range of resources to support businesses in response to the current situation
Community Shield – getting food and supplies to our most vulnerable
| People across Essex are doing an amazing job supporting their family, friends and neighbours who at the most risk from coronavirus because they are older, vulnerable and have health conditions.
Public services across Essex are stepping up support for people who may not have help like this. You can find out more here. |
Bogus Lifeline equipment scam
Lifeline is a personal alarm service available to older or more vulnerable people who want to stay in their own homes.
We’ve had reports of elderly residents being contacted by individuals claiming to be a representative of the council checking Lifeline equipment. Please be advised that, due to the coronavirus situation, no one from the council’s Lifeline service is currently making any visits to check equipment, even if a prior appointment has been made.
► Steps you can take to protect yourself against bogus callers
How to get in touch with us
Whilst the council offices are closed to visitors, our service hours remain unchanged.
There are a number of ways in which you can access services or get in touch with us:
- Online (including to make a payment or report something): www.uttlesford.gov.uk
- Email: uconnect@uttlesford.gov.uk
- Phone: 01799 510510
- Automated payments by telephone: 01799 510551 or 510552
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